SHIPPING, EXCHANGE AND RETURN PROCESS

CARGO

All the products you have purchased are under the guarantee of Adaorganic cargo vehicles until they reach you. Shipments within Istanbul are delivered between 1-3 days.

After the cargo is released, the cargo tracking number is sent to the e-mail address you specified when purchasing. You can track your cargo by clicking the link sent to your e-mail address.

For more detailed information, you can send an e-mail to info@ada Organik.com.tr or call us at 000.

EXCHANGES AND RETURNS

The products you buy from adabebek.com.tr are 100% guaranteed and you have the right to return/change.

If for any reason you are not satisfied with the products you have received, you can return them within 14 days or exchange them for another size of the same product. In order for the products to be returned, they must comply with the return conditions.

Shipping costs in all return and exchange processes belong to the buyer (customer).

All you need to do to create an exchange or return request

You can contact us at 0212 427 7247 or to info@ada Organik.com.tr about the subject Sending an e-mail and creating a request.

Return / Exchange Address:

ELTA  ELEKTRİK CONTRACTING CONSTRUCTION TRADE LIMITED COMPANY

Caferağa Neighborhood Yenifikir Street
No:3/A Moda Kadikoy / Istanbul

– Refunds –

If the returned product/products comply with the return conditions, the refunds are sent to the bank within 1-5 business days.

While the reflection period of the refunded amount on credit cards is 7 working days on average, it may vary in this process for debit cards.

As per bank practices, transactions made in installments are returned in installments in the same way.

For more information; info@ada Organik.com.tr